The term "911 Indonesia" functions as a proper noun phrase. It refers to the concept of a centralized, single-number emergency dispatch system within Indonesia, analogous to the 911 service established in North America. While the phrase is conceptually understood, Indonesia's official, government-mandated emergency telephone number is not 911.
Indonesia's integrated emergency number is 112. This service, known as Layanan Panggilan Darurat 112, was established by the Ministry of Communication and Information Technology (Kominfo) to consolidate access to various emergency responders. When a citizen dials 112, the call is routed to a central command center which can then dispatch the appropriate services, including the National Police (Polisi), ambulance/medical services, and the fire department (Pemadam Kebakaran). This system replaces the previous model of using separate numbers for each service (e.g., 110 for police, 118/119 for ambulance). The implementation of the 112 service is ongoing and has been activated in numerous major cities and regencies across the country.
In practical application, the use of the phrase "911 Indonesia" is often a colloquialism used by foreigners or as a generic descriptor for an emergency hotline. However, for anyone requiring emergency assistance within Indonesia, the correct and functional number to dial is 112. Dialing 911 on a local or roaming network in Indonesia is not guaranteed to connect to emergency services. Therefore, the critical distinction is that while the concept is often referred to as "911 Indonesia," the operative number is 112.
