The keyword phrase functions as an interrogative noun phrase, seeking the identity of Indonesia's equivalent to the "911" emergency number. The primary emergency contact number in Indonesia is 112, not 911. This single, unified number serves as the national emergency call center, designed to integrate and dispatch various emergency response services across the country.
The "Layanan Panggilan Darurat 112" (Emergency Call Service 112) is operated by the Ministry of Communication and Information Technology (Kominfo). When dialed, it connects the caller to a central operator who then coordinates with the appropriate local agency. This system streamlines access to multiple services that also retain legacy, specific contact numbers. These include the National Police (110), Fire Department (113), National Search and Rescue Agency/BASARNAS (115), and Ambulance/Ministry of Health services (119). The 112 service is toll-free and accessible from both landlines and mobile phones, intended to function even without a SIM card or phone credit.
In practice, for any individual facing an emergency within Indonesia, the correct and most effective action is to dial 112. While the number 911 is globally recognized due to its prevalence in North American media, it is not the functional emergency code in Indonesia. Relying on 112 ensures a connection to a centralized dispatch system capable of directing the necessary police, medical, fire, or rescue personnel to the situation.
